Currently, we operate primarily in the UAE, with ongoing plans to expand our presence globally.
No, we currently do not have a physical storefront. We are actively exploring opportunities for
the ideal location.
Absolutely. While we are an online platform, we facilitate in-person viewings upon request.
Should you wish to inspect a watch personally, one of our representatives can arrange to
present it to you at our office in UAE.
We welcome inquiries for specific watches. Given our extensive network and inventory turnover,
the watch you desire may already be accessible through us. Contact one us for assistance with
your inquiry. If the watch is not immediately available, we can source it upon request. Please be
aware that sourcing and reconditioning to meet our standards can take several months, and a
refundable deposit will be required.
Retro Watches does not accept any watch trades at this time.
Our dispatch process ensures that your watch is shipped within 1 to 2 business days. Delivery
times vary depending on your geographical location and our inventory. While we cannot
guarantee specific delivery dates, our representatives will keep you informed throughout the
shipping process.
All sales conducted in Retro Watches are final, and we don’t offer a return policy.
Our preferred method of payment is by wire transfer. Credit card payments are also accepted; a
secure, private payment link will be provided upon request.
Authenticity is a cornerstone of Retro Wathches. All watches are rigorously verified for
authenticity by our expert team. We do not engage in the sale of replicas or watches with
aftermarket parts. Our reputation is supported by strong relationships with major watch brands
and a global client base that trusts our integrity. In cases of suspected fraud, we act decisively to
remove counterfeit watches from circulation and collaborate with authorities to trace fraudulent
sources.
Yes, you can request a certificate of authenticity for any purchase. This certificate is provided at
an additional cost to the buyer.